Question 1

How do I prepare for a physio appointment?

Accepted Answer

Please ensure you arrive 10 minutes before your appointment. You will be given a physical examination to assess the cause of your pain and you might have to remove some of your clothing.   Please wear loose, comfortable clothes that offers a clear view of the affected area, such as a loose T-shirt if the problem is in your neck or shoulders and shorts for lower back or leg pain.   If you are unable to attend, please let us know 24 hours before your appointment time or you will be charged a cancellation fee.

Question 2

Do I need a referral from my GP?

Accepted Answer

You do not need a referral from your GP if you are a private patient. We also accept all GP referrals under the Medicare Enhanced Primary Care Plan. Your GP will be able to let you know if you are eligible for the Medicare EPC Plan.    As an allied health professional, we will create a care plan that may include up to 5 physiotherapy sessions supported by Medicare per year.

Question 3

What can I expect from my first appointment?

Accepted Answer

At your first appointment with us, your physiotherapist sit down and go through your injury, general medical health, your lifestyle and goals. Our aim is to understand the cause of the problem and how it impacts your life.   You will then go through a non-invasive physical examination to assess and diagnose the source of your pain. Following this examination your physiotherapist will discuss your findings and go through your service options. You will be precribed a tailored treatment of programmes to address the drivers of your pain, restore function and prevent future injuries.   You will also receive expert advice and ways you can manage your problem from beginning to end.

Question 4

How often will I need to come in and see you?

Accepted Answer

With injuries, the key to quick and successful treatement is early intervention. This will prevent a small issue from turning into a large musculoskeletal injury.   The number of appointments you will need depends on the nature and severity of your problem. You will be advised on how many sessions you are likely to need based on your problem and as the treatment progresses.

Question 5

Will I have to do certain exercises at home?

Accepted Answer

In order to achieve the best results, we will write an at-home exercise program. This program will be easy to follow, requires minimal to no equipment and will help you take control of your progress and maximising the benefits.

FREQUENTLY ASKED QUESTIONS